Firstly, please contact our customer service team by following this link to let us know about the issue. Our team will then be able to print a new set of your labels and organise a new shipment, free of charge.
About your original order
Your correct personalised labels will be reprinted and shipped to your address within the next few working days. We are so sorry for the delay that this will cause.
About the mistaken order you received
We would appreciate it if you could provide us with the order number from the incorrect order you have received. This order number can be found on the product information sheet and we need this information so we can inform the correct recipient of this order that it will be delayed. For data protect