Our shipping partners are doing their best to ensure prompt delivery, however, exceptional situations can occur, which unfortunately can result in shipping delays. This is especially relevant under the current restrictions related to the Covid-19 pandemic.
If your order has been delayed for 5 working days or more, please contact our support team, using this form here.
Our agents will get in touch with UPS and try to find a solution with you.
CH: 1 to 2 business days
EU: 2 to 4 business days
Rest of the world: up to 10 business days