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FAQ
Payments & Vouchers
Payments & Vouchers
Payments
I’m experiencing issues with the payment
Why was the payment interrupted?
Why is my order status pending?
What payment methods can I use on your website?
Can I pay via invoice?
Invoice payment with CembraPay AG
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Vouchers & Gift cards
Why is my discount code not valid?
Why can't I use my voucher code?
I forgot to enter my voucher code
Refunds
How can I get a refund?