Unfortunately, changes and amendments are no longer possible after you’ve placed the order. To guarantee dispatch within 24 hours, so they can start printing within a few seconds. Therefore, after an order has been completed and submitted, it is no longer possible to make any adjustments to your labels.
We appreciate that mistakes can happen and we want you to be able to enjoy your personalised products. We would therefore like to offer you the opportunity to make a new order with us, and we are happy to provide you with a personalised discount code that you can use on our website, to order a new set of labels where the text is correct.
Please get in touch with our support team using this form and explain your situation briefly.