We’re sorry to hear that you might not have received the correct items.
Your personalised label design has been automatically saved and printed by our system and the design will therefore not have been changed by us.
For our team to better double-check your order, could you please provide us with a photo of the labels including the barcode?
We are happy to review the labels and come back to you with a proposed solution.
Please use our contact form here to get in touch with us.